Privacy Policy

Introduction

At Lamia Nails, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes the types of information we collect, how we use and share it, your rights, and how to contact us.

What Information We Collect

We collect information needed to provide you with a seamless shopping experience and to improve our services. This may include:

• Contact information — name and email address
• Shipping information — delivery address and phone number
• Payment information — payment details processed securely by our payment partners (we do not store full card numbers)
• Browsing data — pages viewed, products clicked, time spent on site
• Cookies and device data — browser type, IP address, device identifiers, and cookie identifiers

How We Use Your Information

We use your personal data for the following purposes:

• Order fulfillment — processing, shipping, and delivering your orders
• Communication — order confirmations, shipping updates, and customer support
• Marketing — promotional emails and personalized offers, only with your consent
• Site improvement — analyzing usage to improve design, products, and user experience

Information Sharing

We do not sell your personal information. We share data only with trusted service providers necessary to operate our business:

• Shipping partners — to deliver your orders
• Payment processors — Checkout.com processes transactions securely on our behalf
• Analytics providers — Google Analytics helps us understand site traffic and user behavior

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience. The types of cookies we use include:

• Essential cookies — required for the site to function, such as cart and checkout
• Analytics cookies — help us understand how visitors interact with the site
• Marketing cookies — used to deliver relevant advertisements and measure campaign performance
• Preference cookies — remember your settings and improve personalization

You can manage your cookie preferences through the cookie banner or your browser settings.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing emails by clicking "unsubscribe" in any email
• Object to certain types of data processing

To exercise these rights, contact us at hello@lamianails.com.

Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining order records, complying with legal obligations, resolving disputes, and enforcing agreements. Marketing data is retained until you withdraw your consent.

Children's Privacy

Lamia Nails is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at hello@lamianails.com.